Careers

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Metro Community Health Center is hiring!

For all hiring inquiries listed below, please email Shevon, our HR manager, at sstewart@metrofamilypractice.org with the position you are applying for in the subject, and your résumé and cover letter attached.

Metro Community Health Center is committed to providing a nondiscriminatory employment environment for its employees.

The policy of Metro Community Health Center is to fully comply with applicable federal, state, and local laws, rules, and regulations in the area of nondiscrimination in employment. Discrimination against employees and applicants due to race, color, religion, gender identity, sex (including sexual harassment), sexual orientation, national origin, disability, age (40 years or older), genetic information, military, and veteran status is prohibited. Violations of this policy will be subject to discipline, up to and including termination.

Equal employment opportunity and nondiscriminatory commitments include, but are not limited to, the areas of hiring, promotion, demotion, transfer, recruitment, discipline, layoff, termination, rate of compensation, and company sponsored training.

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1) Clinical Implementation Nurse

Job Summary: The Clinical Implementation Nurse will facilitate the mission of Metro Community Health Center to ensure the delivery of quality patient care and coordination of supportive services within the health center. The Registered Nurse will provide direct clinical support to an assigned provider, function as an EMR champion, and implement a patient-centered approach to all care given whether face to face or telephonic. The individual will administer to the needs of the patients by following the scope of practice and standards of care accurately while demonstrating a broad, comprehensive knowledge base in the theory and practice of nursing. This position utilizes the nursing process to ensure quality and cost-effective health care to patients in all stages of the lifecycle. The individual is expected to work independently as well as part of a team and requires a working knowledge of clinical applications.

Duties and Responsibilities:

 Provide and facilitate competent health care of patients and families

 Competently telephone triage for ages 0-150 (e.g. remote assessment, medication management, community resource management, chronic disease education, plan-of-care reinforcement, discharge follow-up, etc.)

 Initiate care coordination support within the scope of Pennsylvania nursing licensure when necessary

 Seek out self-learning activities and have a general desire to expand current clinical knowledge and skills

 Use problem-solving skills to serve the health center’s patient population

 Balance complex clinical scenarios

 Use computers for accessing electronic health records for data retrieval, data entry, charting updates, etc.

 Effectively communicate using excellent verbal, non-verbal, and written communication skills

 Build customer and staff relationships and provide excellent customer service

 Adhere to established standards of care and scope of practice

 Document patient information completely and accurately

 Provide health and wellness education to individuals and groups

 Provide support for initiatives designed to improve the quality of care or clinical outcomes

 Assist providers with direct patient care and procedures

 Provide in-office education for patients with newly diagnosed chronic disease

 Administer immunizations and injectable medications to patients age 0-150

 Regular attendance in accordance with schedule

 HIPAA Compliance

 Provide face-to-face and telephonic care to patients as assigned and qualified to perform.

 Assess, review, and develop nursing plans to ensure maximum patient outcomes

 Provide patient/family/caregiver teaching, education, training and counseling as needed relative to disease processes, health maintenance, ordered procedures, and counseling regarding medication and nutrition

 Complete all patient charting and ensure all patient records are current and complete

 Attend meetings and planning sessions in-person or remotely (video chat), related to quality assurance, patient care, and other related topics within the health center

 Communicate in a professional manner (verbal, nonverbal, electronic, written communication, etc.)

 Perform duties including, but not limited to, vital signs, assisting the providers with procedures, providing patient education, conduct in-office testing to include; urine pregnancy screen, urine dip, rapid strep, laboratory tests, pregnancy tests, fecal occult blood, and HIV screening, lead testing, immunizations and other injections, as required

 Utilize decision-making skills and tools to complete tasks including but not limited to, administering or refilling medications and immunizations, performing diagnostic testing, assessing patient/family psychological issues, managing patient telephone triage, and interpreting/recording lab values/diagnostic test results

 Complete all patient documentation and ensure all patient records are current and complete

 Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures

 Ensure that regulatory (HRSA, VFC, OSHA, CLIA) Standards are maintained according to policies and procedures

 Sterilization and cleaning of surgical instruments according to policies and procedures

 Maintain a clean work environment (exam rooms, desk space, etc.) at all times

Position Requirements:

Education/Credentials:

 Graduation from an accredited nursing program

 Bachelor’s degree preferred

 Current, state RN license

Experience:

 3-5 years acute and/or outpatient medical nursing experience preferred

 Demonstrated success in providing clinical care and nursing support within an organization of comparable pace and complexity

 Demonstrated success in managing difficult patient/customer situations

 Significant knowledge of medical practices and procedures within in a primary care environment

 Significant understanding of local health care systems and access

 Demonstrated success and familiarity with tools, technology, and systems typical found within most progressive health care environments